Is Nation High School a Legitimate Business?
Full Question:
Answer:
The following is the report on Nation High School from the Better Business Bureau:
BBB Reliability Report for
Nation High SchoolBBB Rating F
Ratings Explanation BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about Nation High School:
BBB Accreditation
BBB Rating
Business Contact and Profile
Business Management
Additional Locations and Phone Numbers
Customer Complaint History
Government Actions
Advertising Review
Industry Tips
BBB Copyright and Reporting Policy
BBB Accreditation
This business is not a BBB Accredited Business.
BBB Rating for Nation High School
Based on BBB files, Nation High School has a BBB Rating of F on a scale from A+ to F.
Factors that lowered this business' rating include:
•BBB concerns with the industry in which this business operates.
•71 complaints filed against business
•Failure to respond to 65 complaints filed against business.
•2 complaints filed against business that were not resolved.
•31 serious complaints filed against business.
•BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
•BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
•BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification.
Click here for an explanation of BBB Ratings
Business Contact and Profile for Nation High School
Name: Nation High School
Phone: (888) 727-8505
Address: Unknown
Charlotte, NC 28208
Website: www.nationhighschool.com
Principal: Mr. Steven O Neil, President
Customer Contact: Mr. Steven O Neil, President - (888) 727-8505 or draff@nationhighschool.com
File Open Date: July 2009
Type of Business: Schools - Home Study, Job Listing & Advisory Services, Job Listing & Advisory Services - Advanced Fee
BBB Accreditation: Nation High School is not a BBB Accredited business.
Additional DBA Names: Global Education Service
The BBB has requested basic information from this company but has not received a response. As a result, the BBB may not have current information about the company
Business Management
Additional company management personnel include:
Mr. D. Raff
Additional Locations and Phone Numbers
Additional Phone Numbers
Tel: (888) 727-1433
Tel: (866) 868-9889
Tel: (888) 727-8513
Tel: (877) 888-0437
Customer Complaint History for Nation High School
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 71 complaints about Nation High School in the last 36 months, our standard reporting period. Of the total of 71 complaints closed in 36 months, 44 were closed in the last year.
These complaints concerned :
+ 11 regarding Advertising Issues
4 - Advertisement misrepresented a product
2 - Advertisement misrepresented a service
5 - False or unsubstantiated claims in advertisement
+ 9 regarding Billing or Collection Issues
1 - Failure to correct billing errors
1 - Improper collection practices
2 - None of the Above - Credit, Billing or Collection Complaint Issue
2 - Unauthorized bank debits
3 - Unauthorized credit card charges
+ 9 regarding Contract Issues
8 - Failure to honor a contract or agreement
1 - Invalid or false contract
+ 3 regarding Customer Service Issues
1 - Failure to respond to phone calls or written requests for assistance or support
1 - Inappropriate behavior by customer service personnel
1 - None of the Above - Customer Service Complaint Issue
+ 5 regarding Delivery Issues
5 - Non-delivery of products
+ 1 regarding Guarantee or Warranty Issues
1 - None of the Above - Guarantee or Warranty Complaint Issue
+ 3 regarding Product Issues
1 - Defective, damaged, or incorrect product received
2 - None of the Above - Product Quality Complaint Issue
+ 18 regarding Refund or Exchange Issues
6 - Failure to honor promised refunds, exchanges, or credit
7 - Failure to honor refund, exchange or credit policies
5 - None of the Above - Refund or Exchange Complaint Issue
+ 5 regarding Sales Practice Issues
1 - Sales presentation misrepresented the product
2 - Sales presentation misrepresented the service
2 - Sales presentation used dishonest sales practices
+ 7 regarding Service Issues
3 - Improper or inferior service
2 - None of the Above - Service Complaint Issue
2 - Unauthorized service
These complaints were closed as:
+ 65 No Response
65 - Company failed to respond to BBB to resolve or address the complaint issues.
+ 4 Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
3 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
+ 2 Unresolved
2 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Government Actions
BBB has no information regarding government actions at this time.
Advertising Review
BBB has no information regarding advertising review at this time.
Industry Tips
BEWARE OF BOGUS POSTAL JOB LISTINGS
Beware of Employment Scams
Beware of Phony Federal Job Listings
Employment Services
Graduates Cautioned to Avoid Online Job Scams
Job Applicants Beware of Reshipping and Forwarding Scams
BBB Copyright and Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.
BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with Nation High School, please let them know that you contacted BBB for a BBB Reliability Report.
ID: 218555
Report as of March 21, 2011 09:55
Copyright© 2011 Better Business Bureau
